Refunds Policy

We understand that sometimes, even with the best of intentions, the best laid plans go astray. However, from the time you make your booking your position at our event has been held for you, so we ask you please to understand that, should you cancel your registration, you may be charged a cancellation fee.

If, after registering for an event you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost.  Please email this advice to ticadmin@illawarraconnection.com.au.  Details must include full name of the replacement person, their title, contact phone number and email address.

The Illawarra Connection requires written notice of at least 7 days prior to the event in order to issue a refund.  No refunds will be made within 7 days of the event date.

If, due to unforeseen circumstances, The Illawarra Connection is forced to cancel an event, we will endeavour to advise our members as soon as is practical and arrange proportionate refund monies, which will be calculated in accordance with the Cancellation Policy of the venue where the event was to be held.

Annual membership of The Illawarra Connection is from 1 July to 30 June and is non-refundable.  A replacement officer, with similar standing in the organisation can be nominated.  However, approval of their membership will be at the discretion of the Board of The Illawarra Connection.

Acceptance of Membership Terms & Conditions

Becoming a member of The Illawarra Connection serves as authorisation of your payment and acceptance of the Terms & Conditions stated.  You also agree to further indemnify The Illawarra Connection, its associated companies, directors and associates against any risk or action related to your membership.